Shipping Policy – Nueva Skincare

At Nuéva skincare, we strive to deliver your order quickly and safely. Below you will find details about our shipping methods, delivery times, and any applicable charges.

1. Shipping Methods and Delivery Times                                                                   Our delivery times and rates are as follows:

• Europe: Orders placed before 4 p.m. on weekdays are shipped the same day and typically delivered within 2-5 business days.
• United States: Orders are shipped the same day (if placed before 4 p.m. on weekdays) and delivered within 2-5 business days, depending on the location.
• International Shipping: For orders outside the U.S., delivery times range from 2-5 business days, subject to location and customs processing.

Note: Delivery times may vary during holidays and peak periods. After placing your order, you will receive a confirmation email with an estimated delivery time and tracking number once your package is on its way.

2. Shipping Costs

• United States: Shipping costs are $7.00.
• International: Shipping rates and possible customs fees vary by destination. Please contact us for an exact quote.

3. Shipping Confirmation and Tracking Once your order has shipped, you will receive an email with a shipping confirmation and tracking number, allowing you to track your package until it arrives.

4. Delayed Deliveries While we do our best to ensure timely deliveries, unforeseen delays due to shipping partners or external factors may occur. If your order is delayed, please contact us, and we will gladly assist you.

5. Incorrect or Incomplete Addresses Please verify your shipping address before placing an order. Nuéva skincare is not responsible for delayed or undelivered orders due to incorrect addresses provided by customers. If an order is returned due to an incorrect address, additional shipping fees may apply.

6. Contact Us For any shipping inquiries or special requests, please reach out to our customer service team:

Email: info@nueva-skincare.com